How Can We Help?
- Do shipping carriers offer additional services for my shipment?
- How do I reschedule my FedEx Freight appointment date?
- How To Track My Order
- How will I know when my order ships?
- I haven’t received an appointment date or other information about my EFW or FedEx Freight delivery. What should I do?
- My order status states 'backordered.' What does this mean?
- My order status states 'exception' or 'delivery exception.' What does this mean?
- What happens if my shipment is delivered when I am not home?
Create an order
- Can I ship my order to multiple addresses?
- Can I use or pre-qualify for Affirm at a your store?
- Does Affirm charge interest and fees?
- How do I add gift wrap to my order?
- How do I add or remove items from my cart?
- How do I cancel an order that I paid for with Affirm?
- How do I check out?
- How do I pay my Affirm bills?
- How do I cancel an item from my order?
- Why was my order canceled?
- Can I stop my order from being delivered?
- Can I change the address on my order?
- Can I modify the payment on my order?
- Can I cancel my Drive Up or Order Pickup order?
- Why was my order split into two order numbers?
- Do shipping carriers offer additional services for my shipment?
- What is a Cats Luv Us Deals Platinum Partner ™
- How do I post a Cats Luv Us Deals Platinum Partner™ Partner review?
- What are the guidelines for writing Cats Luv Us Deals Platinum Partner™ reviews on Cats Luv Us Deals.com?
- Can my Cats Luv Us Deals Platinum Partner™ review be blocked or removed?
- Are Cats Luv Us Deals Platinum Partner ™ reviews subject to Terms and Conditions?
- How will I be charged for items sold by a Cats Luv Us Deals Platinum Partner™
- How will I be charged for items sold by a Cats Luv Us Deals Platinum Partner?
- When will I be charged for a preorder?
- Pre-orders & pre-authorization charges
- When will I get an estimated delivery date for a preorder?
- What is an authorization hold?
- Why are there pending charges on my PayPal account when I didn't submit my order?
CLICK HERE If your order is not tracking correctly or do not see your courier tracking ID#
COVID-19 SHIPPING LEAD TIME NOTICE:
*If You Do Not See Your Order Do Not Be Alarmed We Are 4-7 Days Behind On Receiving Tracking #’s and doing our best to provide you with estimated arrival dates in the meantime. We encourage you to be patient with receiving your courier tracking number in these difficult times as the unfortunate COVID-19 pandemic has impacted shipping times worldwide. We usually offer 10-16 working days delivery time, because the packages are sent by standard shipping. However, factors such as delayed logistical handling can affect the delivery lead time by 4 to 6 weeks. Please do not worry as our shipping department will monitor progress as it is on its way to you. We appreciate you and thank you for your patience and understanding.