What happens if my shipment is delivered when I am not home?
EFW/FedEx Freight will contact you prior to any delivery attempts. If you selected “To-the-Door” delivery, there is no need to be present at the time of delivery, and no signature is required.
For items that require a signature upon delivery, UPS™/FedEx® will make up to three delivery attempts, depending on the service level used. The driver will leave a delivery notice for each attempt with additional information. The package will be returned to the sender/shipper if delivery is unsuccessful after the third attempt or if you don’t pick up from a pickup location within a specific time.