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How do I get a refund?

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If you have your receipt:

Return your item(s) the way you normally would.

After we process your refund, the full refund amount will appear on your loan balance within 3–45 business days. 

While waiting for your refund, continue to make any monthly payments that are due.If your refund doesn’t cover your full balance, it might not lower your next monthly payment.

Instead you can expect fewer monthly payments, a smaller final payment, or both.If your refund is more than your total loan balance, you’ll get the difference back, minus any interest you’ve paid. We’ll credit your payment method within 3–10 business days.

If you don’t have a payment method on file, you’ll receive a check in the mail within 14 business days.
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