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Why did I receive unfamiliar order information?

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In most instances, these situations are the result of mistyped entries by guests with personal information similar to yours, such as a similar phone number or email address. While you may occasionally receive unfamiliar order information due to these typographical errors, there is no associated security risk for either party.

If you suspect that your personal information has been compromised, please review all orders and associated payment information, then contact your financial institution for any unidentified charges.

If needed, please chat or give us a call and our team members will be happy to assist in disabling the account. 

We also encourage you to change the passwords associated with your personal email, shopping information and online banking access to maintain strong security.
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