What should I do if my order was damaged during shipment?
|Upon tracking your order, your order status may indicate one of the following:|
Damaged in transit
Damage reported Attempt – contact refused shipment
Contact/consignee refused shipment at pre-call
If your order status indicates damage during shipment or the shipper has stopped delivery, call Guest Services at 949-372-9708 for help with return or replacement options.
If you received an order that was damaged during shipment, visit the following link for return or replacement options: