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What should I do if my order was damaged during shipment?

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Upon tracking your order, your order status may indicate one of the following:
Damaged in transit
Damage reported Attempt – contact refused shipment
Contact/consignee refused shipment at pre-call

If your order status indicates damage during shipment or the shipper has stopped delivery, call Guest Services at 949-372-9708 for help with return or replacement options.

If you received an order that was damaged during shipment, visit the following link for return or replacement options:
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