What is an authorization hold?

Once you place an order, you may have a pending authorization on your debit or credit card account in the amount of the estimated order total. While authorization holds are not actual charges, they allow your bank to reserve funds so the order can be processed. Authorization holds are temporary and only remain in effect until they expire, the card issuer removes the hold, or the authorization is settled. Once an item has shipped, the authorization hold is removed and charges will post to your debit or credit card account.

It’s possible that you may have multiple authorizations and/or charges on your account for an order. Authorization holds may be requested for individual items if your order ships in multiple shipments. You may also have any combination of the following:

An authorization hold in the amount of the estimated order total.

Posted charge(s) for shipped item(s).

New authorization holds for remaining items that haven’t shipped.

Individual authorizations and/or charges when your order includes a combination of items sold by Cats Luv Us Deals and Cats Luv Us Deals Platinum Partners.

PayPal® authorization holds can be extended up to 365 days, renewing every 30 days.

If at any point an authorization hold request fails, we automatically cancels the order. If you need help requesting the removal of an authorization hold, contact your card issuing bank.