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Can I cancel my Drive Up or Order Pickup order?
| Drive Up and Pickup orders can be canceled by selecting Orders or in the app by selecting Purchases in the Account/Name tab, by calling Guest Services at 949-372-9708 by requesting cancellation at Guest Services in your pickup store or by not picking the order up within the pickup window. Drive Up and Order Pickup orders are held for three days. If your order isn’t picked up within three days, we’ll cancel the order and issue a refund to your original form of payment, unless your order contains fresh grocery. If your order contains fresh grocery items, your order will be held until close of the next business day before being cancelled and refunded. Orders that don’t contain fresh groceries can have the pickup window extended by an additional three days on your Order details page. You must do this before the end of your initial pickup window. Orders with fresh grocery can’t be extended. Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce and a variety of frozen food items. |